2007 Member Survey
Final Report
The HPS User Survey, conducted between April and June 2007 asked HPS members for their views on the Society and
for any thoughts and suggestions that they might have. This article is the final report of the survey results and is a summary
of members’ comments and suggestions. The Officers and Board thank those who responded for their useful feedback
and comments.
We would like to congratulate Mrs. A. C. Davies of
This table shows the Survey response percentages for total membership, those who receive Haiti Philately via e-mail, and
those who receive it through the regular post. The overall response rate of 28 percent is consistent with surveys of this type
but kudos must go to our members who responded using regular post with a 100 percent response rate!
|
|
Membership |
Responses Received |
% Return |
|
Total |
86 |
24 |
28% |
|
|
75 |
13 |
17% |
|
Regular Post |
11 |
11 |
100% |
The survey focused on four areas; the Haiti Philately journal, the Society’s auction, the HPS website, and members’ overall
satisfaction with the Society. Each area is presented in detail below. Percentage totals may not necessarily total to
100 percent and respondent counts may not add to 24 because not all respondents answered all questions.
Members’ views on Haiti Philately (HP) are overwhelmingly positive. Ninety-six percent of members read every issue of HP
and four percent read most issues. Seventy-one percent rate the overall quality excellent while twenty-nine percent rate it
good. Sixty-three percent read HP in thirty minutes to an hour, twenty-one percent read it in thirty minutes or less, and
seventeen percent take more than an hour. Eighty-eight percent think that the articles have the right level of complexity while
thirteen percent find them either too advanced or too specialized.
Eighty-eight percent think that the articles are relevant, timely, and current while thirteen percent do not always find them so.
Fifty-four percent of our members find that the articles serve their collecting interests, twenty-one percent do sometimes,
but seventeen percent do not. Ninety-one percent find the articles relevant and current.
Although one hundred percent of respondents are satisfied with both the publication frequency and current layout, some want
more color and do not like the two-column format. There were suggestions to increase publication to twice monthly or five
times per year.
